BRULE MOUNTAIN GEAR Customer Service

We appreciate your comments and suggestions. Please direct any comments to Phil Brule at phil@panpack.com . To speak with a customer service representative personally please call toll free within North America 1-888-430-PACK (7225). Hours of operation are from 9 am to 5 pm Eastern standard time.

Privacy, Security and Legal Issues

Welcome to Brule Mountain Gears online store. Our goal is for you to be as comfortable shopping here as you would be shopping at your favorite mall. We take your privacy seriously. Your credit card number is revealed only to the secure Web server and credit card transaction processing organization responsible for the merchant account governing this site. At no time is your credit card number transmitted over the public Internet in an unencrypted or insecure environment. At no time is your credit card number stored in an insecure device or on insecure media.

Please note that various goods and services available for sale on the Internet may be prohibited in your area. If you have any questions or complaints about the goods and services you purchase through this site please contact us .

Legal and Notices

Brule Mountain Gear (BMG) is not liable for the failure of any single electronic commerce transaction or any series of electronic commerce transaction authorization failures experienced by one or more end-users accessing this site over any public or private telecommunication system. Under no circumstances, including negligence, shall BMG be liable for any incidental, special or consequential damages that result from the access or inability to access the site. Similarly, BMG shall not be liable for the failure of delivery of any product or service purchased by one or more end-users accessing this site through any public or private telecommunication system due to errors, omissions, interruptions, delays in operation, system congestion, insufficient bandwidth or any other failure of performance whether or not caused by events beyond BMG'S reasonable control. These include but are not limited to, acts of God, theft, destruction, or unauthorized use of the public Internet by any unknown third party directly or indirectly affecting the site. In any case, BMG'S entire liability and CUSTOMER'S exclusive remedy will be defined by the terms of the Merchant Account Agreement under which payment was made for any product or service purchased from BMG.